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Cancellation Policy

We ask that you please reschedule or cancel at least 24 hours before the beginning of your appointment, or you may be charged a cancellation fee of 100% of the price of your scheduled appointment. A minimum of 24 hours' notice is required for appointment cancellations to allow us to offer the time slot to another client.

Cancellations with less than 24 hours' notice will include a rescheduling fee equal to 100% of the total appointment cost, compensating our therapist for their reserved time.

A no-show, defined as failing to attend without prior notice, will also result in a fee of 100% of the appointment cost.

We may waive fees for emergencies on a case-by-case basis, but repeated last-minute cancellations or no-shows may result in restrictions on future bookings.


Thank you!

Need to cancel or reschedule your appointment?

Please text us at +1 650-210-6060

Email us at hello@krasastudio.com

We’ll be happy to assist you!